Flexible Pass

Flexible Pass Privacy Policy


1.1 Welcome from Flexible Pass (the “Company”). The Company is aware and fully understand that you do care about your personal information regarding how the Company collect your personal information, how the Company use your personal information, and why the Company collect your personal information (the “Privacy Policy”). The Company want you to trust the Company use your personal information in due care.

1.2 In order to fully understand the Privacy Policy of the Company, the Company has written down the Privacy Policy as in the below sections.

1.3 The Company has tried to simplify the Privacy Policy for your convenience.

1.4 Please note that it will be constituted that you accept the Privacy Policy if you are accessing, browsing, downloading and/or using the Platform.

1.5 Please note that the Company may revise or update this Privacy Policy at any time by posting a revision or updated version on the Platform. Upon posting a revision or updated version on the Platform, it will immediately come into effect unless there is no any special provisions. When you continue assessing our Platform after such revision or updated version, it will be constituted as that you accept the revision or updated version of the Privacy Policy.

1.6 The defined terms in this Privacy Policy shall have the same meaning in the Terms of Use unless this Privacy Policy specify something else.


2.1 “Personal Information” means any information which identify you.

2.2 The Company may collect your personal information directly or indirectly either you directly give your personal information to the Company or we collect automatically when you interact with the Company or from other sources.

2.3 The Company may request your personal information during your course of dealings with the Company and you have the right not to provide your personal information that the Company request. If it is so, the Company may not able to provide you the Platform and/or services or may not able to response your queries to the Company.

2.4 The Company may also collect your personal information from a variety of sources when you are communicating or interacting with the Company including online or offline, e.g. if you are accessing our social media pages, attending any meetings organised or sponsored by the Company.


3.1 The Company only use your personal information of the specific purposes as below if you are a Flexible Pass User:

  1. Usage Relating to your Flexible Pass User Account;

  2. To support or Facilitate your experiences to use the Platform;

  3. To conducting Market Research;

  4. To comply with the Laws and Regulations and enforce the legal rights; or

  5. To detect, investigate and prevent any kinds of fraudulent;

  6. To send you marketing and promotional information and materials.

3.2 The Company will use your personal information with the below purposes if you are a Flexible Pass Partner:

  1. To engage and communicate including sending messages or gifts with you;

  2. To provide you the support;

  3. To comply with the Laws and Regulations and enforce the legal rights; or

  4. To detect, investigate and prevent any kinds of fraudulent.

3.3 You have the right to request to stop sending the marketing or promotional materials or information by clicking the “Unsubscribe” link embedded in the relevant marketing or promotional email. Please note that we may still send you other non-marketing or promotional communications if you unsubscribe.

3.4 If there is any other things else we want to your personal information, we will seek your consent separately.


4.1 The Company will do due care to ensure your personal information is stored securely to protect your personal from disclosure or misuse or unauthorized access and modification from time to time.

4.2 According to the nature of the Internet, we cannot accept responsibility for any unauthorized access, unlawful interceptions or loss of personal information which we take commercially practical steps to protect your personal information.

4.3 We may keep your personal information as long as we need.


5.1 If you have any questions about this Privacy Policy, or have any further queries, or would like to make a complaint or data access or correction request in respect of your personal data, you may contact us at info@flexiblepass.com.


6.1 In the event of any inconsistencies or discrepancies between the English version and other translated version of this Privacy Policy, the English version shall prevail.